Job Description:
We are currently seeking an On-site Engineer to work in this fast-paced environment with world-class engineers and customers, and cutting-edge technology on a daily basis to ensure the customer always has access to the critical data that our products provide.  
 
Essential Responsibilities:  
-Work with customers to troubleshoot and resolve complex product issues  
-Interface with our world-class support, development and SQA teams to identify and to resolve product issues  
-Utilizing NetScout's Knowledge Management database, research & develop technical tips and solutions  
-Advise customer on network management best practices using NetScout product suite

Requirements:
-5 plus years in network management and customer support field  
-Experience working remotely, but cooperatively with HQ  
-Demonstrated ability to identify and resolve complex network problems  
-Ability to multi-task with strong attention to detail  
-Effective oral and writing skills  
-Process Focused and self motivated  
-Exceptional organization, time management skills and multi-tasking skills  
-Ability to work efficiently and effectively in a fast-paced environment, under stress and within time constraints  
-CCNA required, CCNP preferred  
-Linux Proficiency

Additional Information:
The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NetScout Systems employee, you'll enjoy a generous benefits package, including a liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short and long-term disability and AD&D. We also offer a Vision Plan and both a Flexible Medical and Childcare Spending Account. You will also be able to enjoy our on-site fitness center and meditation room.

Application Instructions:
For immediate consideration, please apply by clicking on the below button, "Apply Online", or visit our Web site at www.netscout.com.

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